HR Manager

  • Country: Jordan
  • Industry: Financial
  • Level: Senior

  • Description:

    HR Manager – High-level objectives are:

    ·       Developing and implementing HR strategies and initiatives aligned with the overall business strategy including recruitment and building capacities of work force to help business meet objectives

    ·       Foster a culture of employee engagement for two way communication and addressing issues relating to appreciation of good employees, aligning incentives, addressing grievances etc.

    ·       Establishing, communicating and sustaining a healthy and ethical work culture

    ·       Managing the administrative work relating to HR and payroll management


    ·       Develop and implement HR strategies and initiatives aligned with the overall business strategy as agreed by senior management and board;

    ·       Assess training proactively and strategically and work on the learning strategy for the company in line with best practices;

    ·       Foster growth of the company by utilizing new and existing resources to expand its role and take it to high levels of efficiency & impact;

    ·       Focus the institutional efforts on creating and nurturing a culture of continuous learning and training at all levels of staff;  

    ·       Identify, use and leverage tech platforms and tools to boost the efficiency of the company and effectively support the culture of learning at the institution;

    ·       Build the capacity of in-house trainers to deliver effective and high level training and learning; applied on in- class, online and on-the-job environments;     

    ·       Foster a culture of employee engagement by engaging with staff at all levels on a regular basis – communicating the core values and ensuring these are followed by all employees. This can be done in collaboration with credit operations as well as introducing other channels for staff to engage with line managers as well as HR;

    ·       Bridge management and employee relations by addressing demands, grievances or other issues

    ·       Identify the recruitment needs on an ongoing basis aligned with business strategy. Recruitment strategies should enable business functions to run the operations smoothly.

    ·       Build relationship with core credit operations as a business partner

    ·       Maintain and improve the compensation strategy which is result oriented, in line with market and reflects the company’s long term goals and mission.

    ·       Build brand of company as employer of choice by addressing all core areas of HR.

    ·       Maintain, review and improve the HR processes on an ongoing basis. The procedures should be legal compliant as well as staff savvy to make staff pool feel empowered and well taken care of. 

    ·       Oversee and manage a performance appraisal system that drives results based performance and make it transparent to all staff.

    ·       Report to management and provide decision support through HR metrics

  • Required Experience:

    ·       Proven working experience as HR Manager or deputy HR manager in service industry with medium to large decentralized workforce.

    ·       Excellent leadership skills

    ·       People oriented and results driven

    ·       Demonstrable experience with Human Resources metrics

    ·       Knowledge of HR digital eco-systems

    ·       Excellent active listening, negotiation and presentation skills

    ·       Competence to build and effectively manage interpersonal relationships at all levels of the company

    ·       In-depth knowledge of labor law and HR best practices

    ·       Degree in Human Resources or related field

    ·       Excellent command of English Language